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[Expired] Senior/ Executive, Patient Relations Services

MTC Recruitment Pte Ltd
Posted On :14 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: Degree
  • Field of Study: Not Applicable
  • Years of Experience: 2
  • Skills: Handling customer complaints, Customer service, Writing skills, Communications skills

Job Descriptions


  • You will be primarily involved in the overall patients' feedback management of the Hospital through undertaking thorough investigations and proactive resolution.
  • You will also assist in the effective planning and implementation of any other ad-hoc projects that are assigned by the Manager to achieve departmental objectives and enhance the corporate profile of the Hospital.
  • You will support and execute decisions made by the Management to facilitate Continuous Quality Improvement and patients' satisfaction.


  • Bachelor Degree
  • 1-3 years experience in related field
  • Bilingual, good organizer and can work independently
  • Excellent communication and writing skills
  • Good situational management skills
  • Ability to resolve conflicts and handle strong emotions
  • Hospital experience is an added advantage

Job Benefits

With a competitive remuneration, stable work environment, and a workplace culture that rewards excellence, we would like to invite interested applicants to email your detailed resume in MS Word format to with the following details:
1. Availability
2. Reasons for leaving (all employments)
3. Current and/or last drawn monthly salary
4. Expected Salary
Registration No: R1324309
EA Licence No: 09C5691
Please be assured that all resumes received will be treated in strictest confidence.

About This Company

MTC Recruitment Pte Ltd (“MTC Recruitment”) aims to become a strategic HR partner with our valued clients in resourcing and human capitalism. As such, we believe that our business will succeed only when our clients’ businesses are supported by the best and most suitable talents we can find in the market place. We are a generalist company with strengths in banking, finance, healthcare, FMCG, security and education.

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