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[Expired] Service Desk Agent (Raffles)

OPUS IT Services Pte Ltd
Posted On :10 Aug 2013

 

Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: Technical Certification
  • Field of Study: Information and Communication Technology
  • Years of Experience: 1
  • Skills: Helpdesk/telesupport, Technical support, Customer service

Job Descriptions

Responsibilities:

  • Support for desktop hardware/software and remote connectivity
  • Troubleshooting/ resolving PC operational and network issues over the phone and emails
  • Providing software usage expertise for the company’s standard desktop applications and operating systems
  • Following up with clients and interacting with internal technical departments to pursue appropriate resolutions to customer requests

Requirements:

  • Higher Nitec / Diploma in Information Technology or equivalent
  • At least 1 year of helpdesk support experience
  • Good working experience in IT industry
  • Strong communication skills
  • Fresh candidates with passion in IT are welcome to apply, can be considered for other positions

Job Benefits

Interested applicants, please send in your detailed resume with photo, indicating current/expected salary and availability in MS Word format to: khoo.jamie@opusit.com.sg



About This Company

OPUS IT Services started its business operation in 1997 of which reflected a strong 14 years business track record. Its total staff strength grew rapidly from 104 in 1997 to 670 today. We are now a leading and premier outsourcing company providing effective and efficient IT services and support. We have build a strong clientele base over the years and are mostly multinational companies.

Services We Provide

Enterprise IT Support & Outsourcing
Customer Centre Support Services
Enterprise Network Integration Solutions

Our Achievements

Driven by the mission, we relentlessly strive to achieve excellence in both our services and expertise. Winning the 2008 Enterprise 50 award reflected our strength, financial stability and growth, in the area of our expertise.

Career Advancement

In OPUS IT Services, we strongly believe that people are our asset and we value our staff’s potential and capability. Therefore we provides exciting and promising career cater for the individual.

For more positions, please visit our website: www.opusit.com.sg/career

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