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[Expired] Service Desk Support (Smart Mobile Phones)

OPUS IT Services Pte Ltd
Posted On :25 Aug 2013

 

Job Summary

  • Salary:   Undisclosed
  • Location: Singapore - West
  • Work Type: Permanent / Full Time
  • Min. Education Level: 'N' / 'O' Levels
  • Field of Study: Not Applicable
  • Years of Experience: 1
  • Skills: Wireline Networking/ Telecommunications

Job Descriptions

Job Responsibilities

  1. Handling inbound calls to assist customers on their enquiries
  2. Technical Trouble-shooting on I.T/ Smart Mobile Phones/ Audio or relevant Helpdesk experience
  3. Provide guidance to Customer Service Officers.
  4. Perform escalation to VOC Supervisor for customer's service/ product feedback.
 

Job Requirements

  • GCE 'N' Level and above
  • Experience with Mobile Phones/Audio/Desktop/Laptop Trouble-shooting
  • Office Hours 
 

Interested applicants, please send your Resume in Word Format indicating your Current/ Last Drawn Salary, Expected Salary and Availability to foong.angela@opusit.com.sg



About This Company

OPUS IT Services started its business operation in 1997 of which reflected a strong 14 years business track record. Its total staff strength grew rapidly from 104 in 1997 to 670 today. We are now a leading and premier outsourcing company providing effective and efficient IT services and support. We have build a strong clientele base over the years and are mostly multinational companies.

Services We Provide

Enterprise IT Support & Outsourcing
Customer Centre Support Services
Enterprise Network Integration Solutions

Our Achievements

Driven by the mission, we relentlessly strive to achieve excellence in both our services and expertise. Winning the 2008 Enterprise 50 award reflected our strength, financial stability and growth, in the area of our expertise.

Career Advancement

In OPUS IT Services, we strongly believe that people are our asset and we value our staff’s potential and capability. Therefore we provides exciting and promising career cater for the individual.

For more positions, please visit our website: www.opusit.com.sg/career

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