Answer calls coming into the helpdesk
Monitor on-going operations and respond according to prescribed procedures.
Required to attend to daily queries on Operational matters.
Any oth ...
Promoting, developing and implementing end-to-end service delivery processes and procedures
Developing and delivering training in service delivery processes and procedures
Supervise and assist Operations Manager to oversee day-to-day courier operations and performance
Review and evaluate work processes, utilization of manpower, monitor courier efficie ...
Handle production operations such as printing and packaging of cards
Handle and operate machineries that print cards and package cards into envelopes
Perform card QC to ascertain fi ...