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Temporary Customer Service Officer (Call Centre) - 1 Year Contract

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Location: Singapore - East

Company Profile

Incorporated in 1984, main board-listed Singapore Press Holdings Ltd (SPH) is Asia’s leading media organisation, engaging minds and enriching lives across multiple languages and platforms, ranging from print, digital, radio and out-of-home media.  

 

SPH owns award-winning newspapers, magazines and best-selling books in both print and digital editions, as well as online classified businesses in the region. In addition, SPH has two English radio stations and one Chinese radio station, an out-of-home digital advertising unit, a regional events and conferences arm, and runs a chain of modern retail convenience stores. SPH also has a 20 per cent stake in MediaCorp TV Holdings Pte Ltd, which operates free-to-air channels 5, 8 and U, and a 40 per cent stake in MediaCorp Press Limited, which publishes the free newspaper, Today. 

 

SPH REIT comprises Paragon, a premier upscale retail mall and medical suite/office property in Orchard Road and The Clementi Mall, a mid-market suburban mall. SPH's latest retail development is The Seletar Mall located in Sengkang.  

 

For more information, please visit www.sph.com.sg.

Responsibilities

We are hiring customer service officers for a new project!! Be part of the our team!!

The Job

* Attend to hotline calls and emails pertaining to supermarket online purchases

* Follow up on calls to customers

* Ensure high quality of customer service provided to customers

* Ensure a proper closure of all calls

 

Requirements

* GCE A level

* Effectively bilingual

* Internet savvy and MS Office skills

* Able to handle calls with professionalism and patience

* Call centre / customer service experience preferred

* Must be able to work rotating shifts (8.30am to 4.30pm / 1.30pm to 9.30pm)

* Must be Singaporean or Singapore Permanent Resident

 

Contact Centre Operating Hours: 8.30am to 9.30pm (Monday to Saturday)

Working location: SPH Media Centre, 82 Genting Lane

 

WALK-IN INTERVIEW

Date:  Tuesday 21 March 2017

Time:   2pm to 5pm

Venue: Circulation Division SPH Media Centre, 82 Genting Lane, Level 2

 

Please bring along your NRIC and educational certificates. Interested but not able to attend the walk-in interview, please apply to talent4@sph.com.sg

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