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[Expired] Store Manager

Costa Coffee
Posted On :5 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: 'N' / 'O' Levels
  • Field of Study: Not Applicable
  • Years of Experience: 3
  • Skills: F&B

Job Descriptions


  • Lead the Store team in all aspects, ensuring that every customer receives a great cup of coffee and the best coffee experience.
  • Overall responsibility for delivering brand standards at all times by ensuring store is opened/closed and operated in line with all Costa standards, policies and procedures.
  • Ensure that all relevant Costa check, standards, food, health & safety checks are completed and that all necessary remedial action is taken or issues escalated as required.
  • To take overall responsibility for managing the stock and order systems for food & consumables ensuring that the store is fully stocked for customers whilst delivering the budgeted margins/profit.
  • Ensure that all company policies and procedures are in place to maintain cash & stock security and that all necessary action is taken to ensure that all transactions involving stock & cash are done in a secure manner.
  • To communicate all key information to store team
  • To deal and resolve customer complaints in line with company policy/procedure.
  • To ensure all marketing updates and new POS are implemented and maintained effectively.
  • To ensure the effective control of labour and that every team member is deployed in an appropriate manner.


  • Ability to lead a team through motivation and engagement.
  • Understands key performance measures
  • Possesses relevant management experience
  • Flexible approach (Ability to be multi skilled).
  • Enthusiasm to execute outstanding customer service and communicates confidently to all.
  • Shows initiative, reliable/committed - delivery of shifts.

Job Benefits

Interested applicants are invited to email your detailed resume, including current and expected salary to:

We regret that only short-listed candidates will be notified. 

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Alternatively, if you have what it takes, come down for a walk-in interview on the following dates!
23rd & 24th August, 13th & 14th September:-
Costa Coffee outlet @ Raffles City (#01-45/45A, beside Robinsons taxi stand)
11am - 5pm 
Singaporeans and Singapore PR are welcome.

About This Company

Passionate about coffee. That’s Costa. Since our creation in1971, when we started supplying coffee slow roasted the Italian way, we’ve grown to over 1000 stores worldwide. However, we have never lost sight in our core value – to make the best possible Italian Coffee. We have finally made our way to Singapore and now seek fun loving and dynamic talents to join our rapidly expanding team.

Costa Coffee is a brand under the Robinson Group of Companies, an Al-Futtaim Group company

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