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MOM Licence No. 11C5188
EA Licence No.: 11C5188
Responsibilities:
To ensure resolution of customer problems received via the email, telephone and/or Internet.
Ensures customer issues are properly addressed, and act as point of contact between customer and technical team.
Handle and resolve customer inquiries and escalation of cases.
Requirements:
Candidate must possess at least a Diploma or Degree Holder in (Computer/Telecommunication/Electrical/Computer Science) or equivalent.
Required skill(s): knowledge of telecommunications related technologies and services such as, wireless, 3G, IP, ISDN, Voice Over IP.
At least 1 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in Serangoon.
Preferably Junior Executives specializing in IT/Computer - Hardware, Technical & Helpdesk Support or equivalent.
Full-Time position(s) available.
Fresh Graduate are welcome to apply.
Interested candidates, please send resume in MS Word Format including the following:-
1) Current & Expected Salary 2) Reason(s) for Leaving 3) Date of Availability 4) Recent Photo
(We regret that only shortlisted candidates will be notified)
Min. Education Level : Diploma
Field of Study : Computer Science / Information and Communication Technology / Electrical & Electronic Engineering
Year of Exp Required : 1
Skills : Internet support / Wireline Networking/ Telecommunications / Computer skills
