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[Expired] Technology Support Analyst (IT/Financial industry/5days/Central/CCNP/MCSE/MCITP)

Achieve Career Consultant Pte Ltd
Posted On :24 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: Degree
  • Field of Study: Information and Communication Technology
  • Years of Experience: 3
  • Skills: MCSE, MCITP, MSDBA, MCSA, Cisco CCNP, Turret, Avaya, VOIP (Voice over Internet Protocol), PABX, Network security, Firewall & Security, blackberry

Job Descriptions

Our client, well-known and established Technology Solution companys specialising in technology provision, management and support for Financial Services Industry, is inviting suitably qualified candidates fill the position as Technology Support Analyst.


  • Provide workplace technical support (Break/Fix) to clients on request in the following areas: networks, servers, desktop systems, Blackberry devices, voice and market data systems
  • Work with clients’ global IT teams on hardware/software installation, system implementation and upgrade projects
  • Coordinate with IT vendors for the provision of hardware/software installation and maintenance services
  • Provide 1st-3rd level support, either at client sites or from office.
  • Perform MAC (moves, adds and changes) tasks at client sites
  • Provide support services during out of usual coverage hours when necessary
  • Remain contactable out of hours by mobile phone and Blackberry

Job Benefits



  • Degree in Information Technology or equivalent with at least three years of solid experience in user support of networking infrastructure, desktop systems and servers.
  • Knowledge and practical experience in the following areas: Microsoft platforms (Windows, Windows Server/Active Directory, Exchange 2003/2007, BES), Cisco networking (firewalls, LAN, VLAN, WAN, VPN)
  • Knowledge and practical experience of supporting Blackberry devices
  • Working experience in a banking office/trading floor environment is preferred
  • Knowledge of PABX & VoIP systems (Avaya, Cisco), dealerboard (turret) systems (IPC, Etrali, BT), market data platforms (Bloomberg, Reuters), and IT security would be an advantage.
  • Able to work independently, but forming part of a team, under pressure in fast-paced environment, willing to work extended hours.
  • Excellent communication & interpersonal skills.
  • Certifications: Holding any of the following: Microsoft MCSE/MCITP/MSDBA/MCSA, Cisco CCNP, would be an advantage.
Interested candidate, please submit your updated resume in MS WORD Format to:  

Jeslin Liao (Reg. No. R1327547) at

Please indicate the below information in your resume:
• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work
• Recent photo

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.
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About This Company

Established in 1990, the Achieve Group is a multi award-winning organization and HR outsourcing partner-of-choice for local conglomerates and multinational corporations within the Asia Pacific region.  Specializing in Talent Acquisition comprising General Recruitment, Technology Recruitment and Executive Search Division, as well as HR Consulting.


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