- Salary: Undisclosed
- Work Type: Permanent / Full Time
- Min. Education Level: 'N' / 'O' Levels
- Field of Study: Not Applicable
- Years of Experience: 1
- Skills: Telesales, Direct sales, Direct marketing - Campaign development
Telesales / Direct Sales Officer, Insurance
(Basic + Incentive / MNC/ 5 days)
Telesales of various insurance products and services in order to understand customers’ needs and promote sales
- Identify opportunities to offer the customers suitable products of their needs
- Identifying new business practices that could be introduced or suggest modifications to existing practices that could reduce risk of customer cancellation
- Demonstrate a driven and focused attitude with willingness to service customer
- Handle challenging situations or objections to handle complaints and queries effectively under pressure
- Working cohesively with other Teams/Stakeholders to achieve company and department objectives
- Reporting regularly to Team Manager on all activities relating to the role
- Minimum GCE ‘N’ level, passes.
- Minimum 1 year working experience with Direct sales / Call center/telemarketing experience in customer service/telemarketing in Banking / Telecommunication industry
- Pleasant voice and cheerful disposition Confident and enthusiastic
- Effective oral communication skills to clearly express ideas on the telephone.
- Employ consultative skills and techniques in objection handling; explore alternatives to reach outcomes that gain customer acceptance.
- Ability to plan and organize effective presentation in a call, demonstrate effective listening skill, energy, good judgment and tolerance for stress as well as effective time management.
- Set high goals and standards in performance; self-imposing standards of excellence rather than having standards imposed by others
- Accuracy is vital in all communication and process
- Proficiency in MS Excel and WORD
Interested applicant, please send your MS Office Word resume to
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PMET Strategy Resources Pte Ltd
Employment Agency License No : 07C3290