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[Expired] *Urgent!Customer Service Officersx3 (Financial MNC/Shift/ Office hours $3000)-AX

BGC Search – Banking & Finance Services
Posted On :16 Sep 2013


Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: 'A' Levels/IB
  • Field of Study: Not Applicable
  • Years of Experience: 1
  • Skills: customer service, call centre, insurance, bank, financial services, telemarketing

Job Descriptions

Established and leading financial MNC is seeking for 3 Customer Service Officers to join the organization.

Exciting career progression with attractive remuneration up to $3000 with incentives!


  • To monitor campaign performance to ensure that campaigns are fully resource and workstation are occupied
  • Delivery of sales targets and campaign KPIs.
  • To meet with the required sales targets, service level components and standards.
  • To ensure delivery of a consistently result and highly knowledgeable and customer-focused service
  • Call monitoring, coaching and feedback, responsibility for delivery of the defined customer experience in every call.


  • Certified with BCP, PGI & HI
  • Minimum 1 year of insurance experience is an advantage
  • Experience in customer service or contact hub environment is preferred
  • Demonstrate sales ability and knowledge of sales process and techniques
  • Strong communication and negotiation skills
  • Experience and knowledge in general insurance will be an advantage
  • Experience in banking telesales will be an advantage


Interested candidates may send their resumes in to Alexis atALEXIS.LOH@BGC-GROUP.COMor click on theAPPLY BUTTONbelow

BGC Search
16 Collyer Quay


Singapore 049318

EA : 12C5983
Telephone: (65) 6602 9776

Fax: (65) 6671 4858

About This Company