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[Expired] *Urgent!* Operations Executive (French Insurance MNC/Up to $36,000 per annum)

BGC Search – Banking & Finance Services
Posted On :23 Sep 2013

 

Job Summary

  • Salary:   Undisclosed
  • Work Type: Permanent / Full Time
  • Min. Education Level: Diploma
  • Field of Study: Not Applicable
  • Skills: Customer Service, Call Centre

Job Descriptions

Responsibilities

Handle incoming calls, emails and facsimile

Record all enquiries in the call management system and open case files

Manage customers’ enquires for the company’s contract services by determining eligibility and level of service required

Communicate with service providers and/or inter-offices worldwide to co-ordinate assistance for customers

Attempt to handle first level escalation

 

Requirements

Diploma/Degree holder

Excellent spoken and written communication skills

Customer Service and/or Call Centre experience will be an advantage

Fresh graduate welcome to apply

Must be able to commit to shift work, as it’s a 24/7 call centre environment

 

Interested applicants please kindly submit resumes to Nathan using the “apply” button below, or forward CV to Nathan.goh@bgc-group.com

 

Do attach the following documents as well, in MS Word format

Photo Attached
Complete resume & detailed work experience

Reason for leaving
Last-drawn salary
Expected remuneration
Notice period, if any

                                  

BGC Group
16 Collyer Quay #27-01

Singapore 049318

EA: 12C5983

Telephone: 6602 9776
Fax: (65) 6671 4858
http://www.bgc-group.com

 



About This Company