THERE have been several cases of maids being jailed for trying to harm their employers or employers' families ("Maid laced beverages with pesticide"; last Saturday).

This suggests a communication breakdown between maids and their employers.

Many employers scold their maids when the latter make mistakes, instead of explaining to them what they did wrong. This causes misunderstandings and hurt or angry feelings, which sometimes lead to either party being harmed.

We should educate both maids and employers on how to communicate properly with each other.

Maids should be informed of their rights and what they can do if they feel they are being abused, either physically or verbally. They can be given the numbers of different agencies they can call to seek help. This might reduce their desire to exact "revenge".

Employers should also be taught the proper methods of communicating with their maids on their faults and the changes they want them to make.

Sometimes the language barrier might make conversing difficult, and we could fix this by giving maids English lessons.

Employers and maids should learn to work together and build better relationships. This would help to reduce cases of maid abuse or employers being harmed.