MOST organisations, you often hear employees complaining about their superior's unreasonable work delegation, their colleagues' reluctant cooperation and the internal conflict between various departments. They complain about everyone except themselves.

Who's to blame?

You cannot succeed by pushing away problems or shirking responsibility in today's increasingly competitive and demanding workplace. You need to polish up your interpersonal communication skills and cultivate a positive, winning attitude towards your work.

In a day, people spend about seven hours sleeping, three to four hours watching their favourite TV programmes, doing household chores or enjoying some private time with siblings, spouses or their children, and another two to three hours relaxing and socialising with friends.

The rest of the time -- about 10 to 12 hours - is spent at the workplace. Almost 50 per cent of a person's life revolve around the people he works with.

It makes sense to ensure that you enjoy your time at the workplace. To do so, you must foster amicable relations with your colleagues and superiors.

Dragging yourself to work every day, dreading interacting with your colleagues and avoiding your boss will get you nowhere. These latent stressors make you look negatively at your life and work.

To quote Confucius: "Do not do unto others what you do not want others to do unto you." If you want your colleagues to be nice to you, you must first show them that you respect them. Change your attitude before you expect others to modify their behaviour towards you.

A positive attitude is a valuable asset because it is the first thing people notice about you. If you change your approach towards your job, your colleagues will take notice and appreciate a more competent and positive team player.

The right attitude is also a powerful tool that will drive you to achieve your goals and help you lead a more meaningful and fulfilling life. Your paper qualifications may play an important part in helping you get a good job but a positive approach ultimately brings you career success.

The chart above shows the connection between attitude and the chances of success:

Be positive

Here are 10 tips on how to acquire a positive attitude:

* Strive to be happy. For every minute you get upset with somebody, you lose 60 seconds of happiness that you can never get back.

* Treasure the people who are good to you and forgive those who hurt you.

* Practise turning negative thoughts into positive ones.

* Talk to yourself continuously in a positive manner and you will feel better, look more confident and achieve greater success.

* Treat as many people as you can with kindness and respect. Do this every day and you will stay upbeat and cheerful.

* Prepare yourself to accept changes in life. Read self-help books or attend talks on the subject.

* Set realistic and achievable goals to motivate yourself. Write them down and read them regularly to remind yourself.

* Read books, listen to CDs or watch videos on motivation and success.

* Attend motivational seminars or workshops regularly.

* Look after your health by getting adequate rest, eating sensibly and exercising regularly. You will feel better equipped to face new challenges that come your way.

Remember, the best person to ensure that you have a happy life and a successful career is yourself.