Mastercard’s employee value proposition is based on an overarching strategy called “The Whole You”.
Even as employees work to realise their full potential and make their maximum contribution to a business, the organisation also emphasises the need for them to balance their work commitments with their personal lives.
This strategy enables employees to be at their best, both on and off the job, as the organisation recognises and supports their professional and personal pursuits.
Mr Scott Tierney (above), Mastercard’s senior vice-president of human resources for Asia Pacific, says: “We want to ensure everyone has the opportunity to reach their greatest potential.
“Employees who feel their employers are invested in them are motivated and excited about their jobs. They carry out their responsibilities to the best of their ability, resulting in higher productivity, benefiting the company as a whole.”
Some of its employee-centred policies include Wellness @ Mastercard, in which the organisation supports employees in their pursuit of social, physical, mental and financial wellness, and the Employee Family & Resource Program (EFRP), which supports an employee and his family’s personal development and mental health. .
Mastercard’s commitment to its workforce also includes providing them with opportunities and resources to develop new skills and gain new professional experiences, to ensure that employees can stay ahead of their role and sharpen their skill sets.
“Feeding curiosity is an integral part of our purpose and we have two platforms — Degreed and Career Launchpad — which are specifically designed to enable employees to take ownership of their career development,” says Mr Tierney.
Online learning platform Degreed houses all of Mastercard’s learning resources, while Career Launchpad is a one-stop shop for resources related to career development.
The organisation also supports individuals who are returning to the workforce after a break through its recently launched “Relaunch Your Career” programme, letting them fully immerse themselves into the organisation, and refresh and build on their previous experience and skill sets.
Mr Tierney says: “It can be challenging for people to return to work after time away, so the programme provides such returners with a range of tools and support to help them find their way back into the workplace.”
Employees who feel their employers are invested
in them are motivated and excited about their jobs.
They carry out their responsibilities to the best of
their ability, resulting in higher productivity,
benefi ting the company as a whole.
MR SCOTT TIERNEY
human resources, Asia Pacifi c, Mastercard