The Field Operations team is looking for a self-motivated and experienced individual to manage our Newsvendors, and oversee the daily fulfilment of our newspaper deliveries. You will support the Division’s objectives to drive the initiatives and directions set while executing day-to-day operational requirements. 

You are required to supervise a team of executives and representatives. Your main scope of work requires you to plan, organise and execute the operations within your team as well as coordinate any delivery recoveries or complaint resolutions. You will also be required to manage the payment and debt levels of the account under your charge. In addition, you will be involved in the review and revamp of our delivery/fulfilment network, and exploring new business models. 

The challenge for you is to enable and supervise your team to effectively carry out the various operational functions like market surveys, subscription and single-copy sales activities, business partner accounts/debt management, and identifying and sourcing for potential sales points. 

Responsibilities

• Develop and share best practices to optimize and scale operations
• Identify success and failure points for day-to-day operations
• Develop plans to transform the newspapers distribution trade for our Newsvendors/partners to be part of our customer journey transformations.
• Document finalised initiatives into standardised operating procedures

• Bachelor's Degree in any field from a recognized university
• Minimum  5 years of relevant operational experience
• Applicants with minimal work experience but possess strong extra-curricular and internship records are welcome to apply
• Team player with strong communication and organizational skills
• Balanced attention to detail with swift execution
• Digitally savvy - awareness of the digital tools available will put you in good stead.

Please send applications / referrals to gilberts@sph.com.sg

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