Assistant Shop Manager

Caramel Crisp Pte Ltd  

Job Description

Job Summary:

Plays a versatile role in daily shop operations to create a fun and exciting experience for our Guests and Team Members, while maintaining a clean and efficient atmosphere.

Duties and Responsibilities:

  • Assists in the management of staff of approximately 5 to 30 team members.
  • Assigns, oversees and evaluates work when shop managers are not present
  • Poise to handle high stress and high volume operation
  • Self-starting with initiative and drive to accomplish tasks on a daily basis
  • Creating a fun and welcoming experience for all Guests and Team Members
  • Ensuring that every Guest leaves happy
  • Holds Team Members accountable for conducting themselves in accordance with Garrett standards at all times
  • Reporting all Shop performance metrics in accordance with Garrett procedures
  • All aspects of cash management including depositing cash, management of cashiers, and cash registers
  • Provides initial and ongoing training in accordance with Garrett training procedures
  • Assisting and supervising kitchen preparation, production, and waste of our famous Garrett Popcorn while strictly following all production procedures and recipes
  • Ability to discern between good Garrett Popcorn and great Garrett Popcorn and ensuring only great Garrett is served to our Guests
  • Assisting and supervising all FOH procedures such as greeting, taking orders, production and packaging of orders, and farewells
  • Conducting Pre-shift meetings and Shop meetings on consistent basis
  • Communication to management of maintenance for shop equipment
  • Open and appropriate communication with all levels of Shop and Corporate Team Members
  • Able to lift 50+ lbs. and stand on his/her feet for up to 8 hours

Job Requirements

Education

  • ITE or equivalent
  • Must be able to communicate and understand the primary language(s) used by the employees, customers, and suppliers.
  • Must have (or acquire) current Food Handler and Sanitation license(s)

Experience

  • A minimum of one year in a food & beverage management position is required
  • Must be proficient in use of POS and Microsoft Office.
  • Attention to detail, critical thinking, ability to multi-task, and a dynamic personality is a must

 

  • Permanent / Full Time
Caramel Crisp Pte Ltd  
  • Food & Beverage
  • 60 Paya Lebar Road #06-54 Paya Lebar Square Singapore 409051
  • Aye Thazin Oo
More from this company
Customer Service Associate

Caramel Crisp Pte Ltd

Good customer service skills, proactive, can-do attitude, counter service job, good selling techniques, some cooking required, and a team player....

More Info
Cook

Caramel Crisp Pte Ltd

Cooking of popcorns, food preparations, stock inventory, receiving of goods, stocking up on products, packing, and cleaning. Only Singaporeans are...

More Info