Assistant Shop Manager

Caramel Crisp Pte Ltd  

Job Description

Job Summary:

Plays a versatile role in daily shop operations to create a fun and exciting experience for our Guests and Team Members, while maintaining a clean and efficient atmosphere.

Duties and Responsibilities:

  • Assists in the management of staff of approximately 5 to 30 team members.
  • Assigns, oversees and evaluates work when shop managers are not present
  • Poise to handle high stress and high volume operation
  • Self-starting with initiative and drive to accomplish tasks on a daily basis
  • Creating a fun and welcoming experience for all Guests and Team Members
  • Ensuring that every Guest leaves happy
  • Holds Team Members accountable for conducting themselves in accordance with Garrett standards at all times
  • Reporting all Shop performance metrics in accordance with Garrett procedures
  • All aspects of cash management including depositing cash, management of cashiers, and cash registers
  • Provides initial and ongoing training in accordance with Garrett training procedures
  • Assisting and supervising kitchen preparation, production, and waste of our famous Garrett Popcorn while strictly following all production procedures and recipes
  • Ability to discern between good Garrett Popcorn and great Garrett Popcorn and ensuring only great Garrett is served to our Guests
  • Assisting and supervising all FOH procedures such as greeting, taking orders, production and packaging of orders, and farewells
  • Conducting Pre-shift meetings and Shop meetings on consistent basis
  • Communication to management of maintenance for shop equipment
  • Open and appropriate communication with all levels of Shop and Corporate Team Members
  • Able to lift 50+ lbs. and stand on his/her feet for up to 8 hours

Job Requirements


  • ITE or equivalent
  • Must be able to communicate and understand the primary language(s) used by the employees, customers, and suppliers.
  • Must have (or acquire) current Food Handler and Sanitation license(s)


  • A minimum of one year in a food & beverage management position is required
  • Must be proficient in use of POS and Microsoft Office.
  • Attention to detail, critical thinking, ability to multi-task, and a dynamic personality is a must


  • Permanent / Full Time
Caramel Crisp Pte Ltd  
  • Food & Beverage
  • 60 Paya Lebar Road #06-54 Paya Lebar Square Singapore 409051
  • Aye Thazin Oo
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