Customer Service Representative  (SPH Advertisement Sales & Service Centre)

Singapore Press Holdings Limited

Job Description

The SPH Advertisement Sales & Service Centre provides an alternative platform for walk-in customers to place advertisements in The Straits Times, Lianhe Zaobao, Berita Harian and Tamil Murasu. The counter is open from 8.30am to 10pm Monday to Friday and 12.30pm to 10pm on Saturday, Sunday and Public Holidays.

As a customer service representative, you will attend to walk-in customers with their advertisements, provide advice and collection of payments.  You will also be required to liaise with associations and agencies when necessary.

The Job:

  • Attend to walk-in customers with their advertisements and payments
  • Handle advertisement bookings for all newspaper publications  
  • Process print & digital obituaries and advertisements    
  • General administrative duties
  • On the Job training will be provided

Job Requirements

  • Diploma with at least one year of experience in frontline customer service
  • Effectively bilingual and knowlede of Hanyu Pinyin
  • Customer-oriented and eye for details
  • Excellent communication and interpersonal skills to handle demanding customers
  • Good computer skills and digital savvy
  • Must be able to work up to 10pm on a rotating basis
  • Permanent / Full Time
  • $2000 - $2500
Singapore Press Holdings Limited
  • Media / Events / Advertising / Public Relations
    E-Commerce / Digital Media
  • 1000 Toa Payoh North News Centre
  • http://www.sph.com.sg
Work Location
  • SPH News Centre, 1000 Toa Payoh North
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