The End-User Computing (EUC) Manager oversees support activities, operations, technical services and architecture planning for all the laptops/desktop environments, Unified Communication and other office applications, mobile and other devices. The person is a key player in SPHTech’s ongoing transition to a flexible and simplified IT architecture which will provide our users with a modern “consumer type” experience available on any device of their choice (BYOD).
The ideal candidate will have a solid technical background and a broad understanding of End User Computing/desktop environment technologies combined with long experience from End User support services including managing significant external partner provided services agreements and relationships in the area.
Additionally, you should have good project management skills and have a problem-solving attitude with an ability to motivate your whole extended team to achieve goals whether they are technical, service process development or end-user satisfaction related. Your responsibilities include:
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