Manager/Senior Manager, Business Operations Excellence

SPH Media Trust  

Job Description

As a Business Ops Excellence Manager/Senior Manager, you will be working on Marketing & Media Solutions Division Technology related projects. The role will focus on managing multiple projects/enhancements, collaborating with Technology teams, vendors and internal stakeholders to deliver solutions needed to achieve our strategic goals. 

Roles & Responsibility

  • Ensure project deliverables meet business objectives and goals
  • Work with business users to document their user requirements, plan and follow through on required business activities
  • Review project timeline, scope and budget for reasonableness and practicality
  • Review & ensure completeness of user test scenarios
  • Ensure changes & trainings are communicated/provided to respective stakeholders for a smooth implementation
  • Report and escalate to management as needed

Qualification/Professional Certification

  • Tertiary qualification with minimum 3 years of Project Coordination/Project Management experience required
  • Strong knowledge and understanding of project management industry standard framework and the development life cycle
  • Scrum Master/PMP certification will be an added advantage


  • At least 3 years relevant and professional experience in project coordination/ management
  • Demonstrated experience of successfully managing and delivering Technology projects
  • Strong analytical, problem-solving, and communication skill
  • Ability to work independently and aggressively track project timelines
  • Experience with managing cross functional projects, dependencies, and bottlenecks, providing escalations management, anticipating, and making trade-offs


  • Permanent / Full Time
SPH Media Trust  
  • Media / Events / Advertising / Public Relations
    Printing / Publishing / Journalism
  • 1000 Toa Payoh North News Centre
Work Location
  • 1000 Toa Payoh North
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