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PUBLIC ENGAGEMENT SPECIALIST (EMERGING VOICE SPECIALIST)

U.S. Embassy Singapore  

Job Description

This position works under the direct supervision of the Public Affairs Officer (or PAO designee) and supervises three (3) locally employed (LE) staff (Experiential Learning Coordinator, Education Outreach Coordinator and Exchanges and Alumni Coordinator). 

Main Responsibilities:

  • Is the leading LE Staff adviser for the Mission’s Public Diplomacy (PD) engagement with the Emerging Voice (EV) audience sector:  primarily youth, minorities, and others who are able to influence Singaporean attitudes toward the U.S. using new, often digital, communication networks rather than prominent protocol positions or established institutions. 
  • Plans, develops, coordinates, oversees, and evaluates impact of all PD activities, projects and initiatives to engage EV audience sectors. 
  • Tracks trends in emerging networks through direct engagement, research, polling and statistical analysis and analytics. 
  • Designs and recommends PD strategies to connect with EV audience sectors to promote understanding of and support for of U.S. policy and dispel inaccurate perceptions. 

Job Requirements

Requirements:
All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item in their resume.  Failure to do so may result in a determination that the applicant is not qualified.

  • A Bachelor’s degree, and at least four (4) years of progressively responsible experience in a multilingual, multicultural, or multinational work environment with marketing, public relations, communication, or education duties as a significant part of the job is required.  Experience with audience or market analysis and managing social media accounts is required; and b) at least an additional one (1) year of supervisory experience is required.; OR

A minimum 2 years of full-time post-secondary study at college or university, or other equivalent post-secondary education, and at least six (6) years of progressively responsible experience in a multilingual, multicultural, or multinational work environment with marketing, public relations, communication, or education duties as a significant part of the job is required.  Experience with audience or market analysis and managing social media accounts is required; and b) at least an additional one (1) year of supervisory experience is required.

  • Must have excellent English written and oral communication skills, including public speaking, interviewing for evaluation purposes, and writing reports and material for publication.
  • Must have strong analytic skills and the ability to conceptualize how best to use Public Diplomacy tools to move Singaporean attitudes in positive ways.
  • Must have excellent customer relations, interpersonal cross-cultural communication skills, and be able to identify and engage key figures critical to shaping local public opinion.
  • Strong project management skills are required, including the ability to develop and oversee project budgets and to organize, run, and present projects such as workshops, seminars, digital video conferences, panel discussions, lectures and camps.   
  • Must be able to use social media and mobile platforms, photo and video sharing sites, podcast creation, and basic photo and video skills.

Additional job details can be requested by emailing USEmbSingaporeHR@state.gov

Email applications cannot be accepted.  All supporting documents including educational certificates, transcripts and a resumé that validates the above stated requirements must be uploaded with your application via https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms by April 12, 2021.

Only shortlisted candidates will be notified.  Thank you for your interest in U.S. Embassy Singapore.

  • Permanent / Full Time
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