Retail Sales Associate


Job Description


  • Maintain responsibility for one or several sections of the store as instructed by your Manager keeping a basic image of the area (folding and displaying).
  • Ensure that customers are acknowledged and receive a quality service either face to face or over telephone.
  • Maintain excellent standards in the stockroom by organizing and arranging the stockroom efficiently.
  • Be actively involved in the delivery process and ensure new stocks is available for replenishment on the shop floor before the store opens.
  • Continually develop stocks knowledge and promotions throughout the store.
  • Process sales, exchanges and refunds efficiently, accurately and quickly in all payment methods
  • Cover key responsibilities of the Head Cashier and Deputy Cashier in their absence.
  • Follow and engage in the relevant training and development as set by your line manager.
  • Ensure that customers are acknowledged and receive a quality service either face to face or over the telephone
  • Investigate and resolve discrepancies with support from the Head Cashier
  • Ensure complete efficiency when following opening and closing cash desk procedures
  • Maintain an organized and tidy cash desk at all times.
  • Support the management team following the sale preparation plan to achieve targets sets.
  • Ensure good housekeeping is maintained throughout all areas in the store.

Job Requirements


  • Experience managing a fast-paced retail operation.
  • Passion for people and processes.
  • Strong systematic organized to approach to work.
  • Willing to work 5 days work week with rotated shifts.
  • Permanent / Full Time
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