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Strategy Content Coordination Assistant (Digital Production Coordinator)

U.S. Embassy Singapore  

Job Description

This position works under the direct supervision of the Strategic Content Coordination Specialist.

Main Responsibilities:

  • Responsible for the production of all visual and multimedia elements of Mission public engagement, including design, creation and/or acquisition of customized visual and multimedia content, which is disseminated online, in person or via traditional broadcast. 
  • Creates compelling visual content for all Mission outreach materials by assessing visual aspects of the Singaporean media environment, public preferences for visual content formats and dissemination channels, and the impact of Mission visual materials.

Job Requirements

All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item in their resume.  Failure to do so may result in a determination that the applicant is not qualified.

  • Bachelor’s degree in Design, Advertising or Mass Communications and at least three (3) years of progressively responsible experience in design, creation and packaging of visual and multimedia content for digital marketing, advertising or mass communications purposes, including extensive experience as an advanced end user of industry standard desktop and mobile software applications, internet and related communications technologies, and integration of visual content into web content management systems is required.  OR
  • A minimum 2 years of full-time post-secondary study at college or university, or other equivalent post-secondary education and at least five (5) years of progressively responsible experience in design, creation and packaging of visual and multimedia content for digital marketing, advertising or mass communications purposes, including extensive experience as an advanced end user of industry standard desktop and mobile software applications, internet and related communications technologies, and integration of visual content into web content management systems is required. 
  • Candidates considered for this position must provide a portfolio of original work demonstrating visual and multimedia design competence.
  • Must have fluent, strong English oral and writing skills, and good working knowledge Mandarin or Malay oral and writing skills.
  • Must have excellent, documented visual story-telling, written, and oral communication skills to create and adapt visual, audio and printed material for dissemination in English and Mandarin or Malay languages.
  • Must be able to speak publicly; must be able to interpret between English and Mandarin or Malay languages for discussions of content production.
  • Must have strong creative skills and detailed knowledge of audio and video production, graphic design, and other visual content creation. 
  • Must have detailed knowledge of the attitudes of target audience groups, and their preferences for specific content, format, and delivery of visual communication. 
  • Must have excellent customer relations and interpersonal cross-cultural communication skills.
  • Must be able to identify and resolve, or seek help in resolving, problems with use of visual and multimedia content in online or traditional public engagement. 
  • Must be able to plan, prioritize and manage, multiple projects such as marketing, information or advocacy campaigns, and oversee associated project budgets, schedules, and daily operations to produce, adapt, and disseminate time-sensitive content.
  • Must have detailed knowledge of multiple formats, digital tools and platforms for visual content creation, editing (audio, visual, multimedia and graphic), and distribution through traditional and digital channels.
  • Must be able to create and use photo and video sharing sites, podcasts, video and other digital products, and be familiar with webinars, gaming, gamification theories, contests and other interactive immersive platforms.
  • Must be highly skilled in use of digital software and editing tools, content databases, and reporting tools.
  • Must be familiar with audience analysis and analytic tools (i.e., Hootsuite, Google Analytics, et al).
  • Good keyboarding, data entry skills, and excellent familiarity with electronic discovery tools, in particular the Internet, and standard information retrieval practices and procedures are required.

Additional job details can be requested by emailing USEmbSingaporeHR@state.gov

Please note: 

  • Emailed applications and resumes are no longer accepted. 
  • To maintain an open and fair recruitment process, the U.S. Embassy only accepts applications that are completed in full and submitted via the Electronic Recruitment Application (ERA) website: https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms
  • To apply for the above position:  Please complete the on-line ERA form and upload any supporting documents (including educational certificates and/or transcripts related to the position requirements state above) using this site https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms by June 29, 2022.
  • Only shortlisted candidates will be notified.  Thank you for your interest in U.S. Embassy Singapore.
  • Permanent / Full Time
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