Tour Programmes Executive

Journeys Pte Ltd  

Job Description

Emails

  • Response on enquiries / reservations
  • Looking out for emails from Online Portals
  • Emailing special guests our Media Agreement
  • Logistic arrangement for Private tours (sites/ tickets/ transport)
  • Send of pre-bookings/ itineraries to guides

National Education Trails

Private Tours

Phone

  • Basic phone usage – checking voicemail, recording voicemail, hold/ transfer calls, tap calls
  • Response on enquiries / reservations
  • Contacting on-site partners

Updating Planner

  • Codes for type of reservation/ tour
  • Details needed
  • No. of pax

Marketing

  • List of Promotions
  • Advising guides of changes
  • Contract Agreements
  • Online Portals – Updating content and block-out dates / Liaising with respective I/C
  • Facebook updates on PHs
  • Festive greetings for site partners
  • Corporate kit preparation / updates
  • Concierge Scheme

Brochure

  • Marking out changes and advising printing company
  • Quantity of printing, packing and delivery details
  • Packing of office’s copies to be couriered to other sites
  • Ad hoc – printing of name cards / other products

Website

  • Updating brochure (PDF copy)
  • Updating schedule
  • Updating latest updates including company events & pictures
  • Updating of public holidays
  • Other ad hoc updates

Laminates / Reading materials

  • Maintenance for laminates / reading materials
  • Preparation for new guides/ new tours
  • Updating of sign-out sheets when issuing materials to guides

Admin

  • Locate brochures/ discount cards/ sign-up sheets/walks tickets
  • Sign-out sheets for discount cards
  • Private tours - Attraction tickets with Accounts Dept

Contact List

  • Overall Master List – sites on scheduled tours; vendors etc.
  • Transport providers
  • Tickets for attractions (Travel Agency rates)

Reports

  • Weekly tour participant reports (only for scheduled tours)
  • Fortnightly reports

  • Permanent / Full Time
Journeys Pte Ltd  
  • Hotel / Hospitality / Casino / Travel Services
  • 262 Pasir Panjang Road Singapore 118628
  • Mr Razeen Chan
Work Location
  • Pasir Panjang Road
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