UX Researcher

Singapore Press Holdings Limited  

Job Description

As a UX Researcher, you will help SPH develop greater insights into the needs and desires of our customers in order to create and improve our online products. The role involves interfacing with customers of our digital products, synthesising qualitative and quantitative data, and keeping up to date with the best practices in user experience research.

 

Responsibilities

  • To carry out qualitative and quantitative research on SPH digital products 

  • To conduct user interviews, usability tests, and other research activities with our customers

  • To translate research findings into actionable recommendations

  • To take document research activities, including transcribing interviews

  • To recruit suitable participants for user research activities

  • To present research findings to stakeholders

  • Work collaboratively with designers, product managers, engineering teams and other stakeholders supporting our product development efforts.


Job Requirements

  • Has at least 2 years’ experience in conducting user interviews and usability tests

  • Able to carry out both qualitative and quantitative research independently

  • Experienced in independently recruiting users for research activities

  • Adept in interpreting Google Analytics

  • Highly proficient in English. 

  • Has working proficiency in a second language (Chinese, Malay or Tamil)  

  • Enthusiastic about research in general, and UX research in particular 

  • Experience in the integration of consumer research into a business’s product design practice 

  • Independent, fast worker

  • Patient disposition

  • Permanent / Full Time
Singapore Press Holdings Limited  
  • Media / Events / Advertising / Public Relations
    E-Commerce / Digital Media
  • 1000 Toa Payoh North News Centre
  • http://www.sph.com.sg
Work Location
  • Singapore Press Holdings, 1000 Toa Payoh North
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