• Improve, manage and execute the processes required to ensure an efficient and patient oriented practice.
• Ensure that all tools and processes are constantly in place and up and running, including practice hub, telephone, emails and patient database.
• Monitor patient experience, appointments, growth and collections.
• Ensure and maintain a tip top practice facility.
• Manage and execute on an effective marketing strategy, including liaising with web site and advertisement development agencies, managing appropriate and cost effective online advertisement and marketing campaigns.
• Manage front desk staff, physiotherapists, accountants, company secretary and doctors in order to achieve a winning experience with patients.
• Act as the office manager responsible for all aspects of the practice, including ensuring bookings, payments and positive end to end patient experience.
• Organise board meetings, taking minutes and actioning on items/ decisions of the board of directors and shareholders.
• Perform other duties and responsibilities assigned by the board of directors from time to time.

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   Novita Adisutanto  |   Registration No: R1220374

• Minimum Degree holder.
• At least 5 years of relevant work experience, especially in managing other wellness oriented businesses.
• Experience in online marketing and business development.